Additional Services

Policy & Procedures Manual

The following document is an actual table of contents for an Administrative Policy and Procedures Manual. This manual meets the HCFA Standards fore establishing and maintaining a Certified Rehabilitation Agency.

For more information regarding the listed policies or to inquire about obtaining a complete manual, please contact stevem@tidewaterconsulting.net.



Table of Contents


Section I - Compliance with Federal, State and Local Laws
  Compliance with Federal, State and Local Laws #1.010
  Compliance with Civil Rights Act #1.020
  Reasonable Accommodation #1.030
  Licensure and Certification of Professional/Technical Employees #1.040
  Contract/PRN Therapist Credentials/Certifications #1.050


Section II - Administrative Management
  Compliance with Federal, State and Local Laws #2.010
  Administration, Management and Operation as a Rehabilitation Agency #2.020
  Delegation of Authority #2.030
  Orientation of New Staff #2.040
  Job Descriptions/Performance Evaluations #2.050
  Human Resources/Personnel Policies #2.060
  Annual Review of Policy and Procedure Manuals #2.070
  Patient Registration, Financial Responsibility and Assignment of Insurance Benefits #2.080
  Contractual Adjustments and Bad Debt #2.090
  Insurance Verification, Collection of Non-Covered Charges, Account Allowance #2.100
  Emergency Information for Patients #2.110
  Patient Abuse and Neglect #2.120
  Patient Grievance or Appeal #2.130


Section III - Plan of Care Physician Involvement
  Timelines for Treatment Documentation #3.010
  Physician Service in a Medical Emergency #3.020


Section IV - Physical Therapy Services
  Scope of Clinical and Supportive Services #4.010
  Physical Therapy Services including Electromyographic Evaluations #4.020


Section V - Speech Language Pathology Services
  Speech Language Pathology Services #5.010


Section VI - Rehabilitation Program
  Social Work Services #6.010


Section VII - Arrangements for Services Performed by other than Salaried Persons
  Provision of Contractual Arrangements #7.010
  Occupational Therapy Services #7.020


Section VIII - Clinical Records
  Clinical Records; Release of Confidential Information #8.010
  Review and Release of TPT Clinical Records by Patients #8.020
  Clinical Records; Organization, Indexing, Location, Storage and Sign-Out Procedures #8.030
  Clinical Records; Charting by Students and Therapist Assistants #8.040
  Entries and Corrections to Clinical Records #8.050
  Completion of Daily Bill and Documentation Record #8.060
  Retention of Records, Reports and Statistical Information #8.070


Section IX - Physical Environment
  Safety and Comfort of Patients #9.010
  Safety Procedures for Electromyographic Testing #9.015
  Preventative Maintenance Plan #9.020
  Safe Medical Device Incident Reporting #9.030
  Facility Insurance #9.040


Section X - Infection Control
  Risk Management/Safety/Infection Control Committee #10.010
  Universal Precautions #10.020
  Infection Control for Electromyographic Testing #10.025
  Housekeeping, Linens, Infectious Waste and Sharps #10.030
  Rodent and Insect Control #10.040


Section XI - Disaster Preparedness
  Emergency Procedures #11.010
  Medical Emergency Plan #11.020


Section XII - Program Evaluation
  Implementation of a Program Evaluation Plan #12.010


About The Company  •  Philosophy •  Services •  Consultants  •  Top Ten FAQ's
Favorite Links  •  Additional Services  •  Contact Us •  Home •  Site Map

©2001, Tidewater Consulting